Refund Policy
Drapery Consultations + Samples
In-Person and virtual consultations and samples are non-refundable. Should you need a larger piece please order by the yard here.
Custom Made Products
Since we custom stitch every drapery panel, valance, bedding, pillow, roman shade, and shower curtain to fit your style measurements, we do not accept returns.
Custom orders are placed for production within 24 hours of order placement and are built to your specifications. If you choose to cancel your order, you must do so within that 24 hour period via email (info@elainethomasinteriors.com).
Please include the order information in the email. Once your order is delivered, order returns due to customer preference cannot be accepted. Our products have a 90-day warranty on workmanship.
Fabric and Hardware
All sales are final on cut fabric and lining. There is a 25% restocking fee for hardware. Opened hardware packaging is non-returnable.
Content
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The owner of elainethomasinteriors.com will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information.
These terms and conditions are subject to change at any time with or without notice.
Privacy Policy
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